I personally do not have an account with HDFC Securities but one of my friend have it and they have a very bad brokerage plans which never encouraged me to open an account with them.
Apart from that my friend always used to complain about the trading margins that it does not allow me buying in margin.
If you have better experience with HDFC Securities (good or bad) share them in comments below.
HDFC securites fraudulently deducted money from my SB account, as account opening charges. Gave a complaint and it took them almost 20 days to find the cause and now its more than a month and they haven’t called me back with a resolution. A person by name deepa was very rude and when I asked to close my trading account she very gladly provided me an option to even close my SB account. What an idiotic service they have got.
Hope they take a note of it and provide some resolution ASAP. I think everyone is focusing on getting customers and no one works on customer retention. Sad.
Hoping so…
They fraudulently deducted money from my SB account, as account opening charges. Gave a complaint and it took them almost 20 days to find the cause and now its more than a month and they haven’t called me back with a resolution. A person by name deepa was very rude and when I asked to close my trading account she very gladly provided me an option to even close my SB account. What an idiotic service they have got.
HDFC Securities is a joke and their head VK Sharma is an even bigger joke.He claims to be very knowledgable but when he met me he didnot even know VST Industries which was doing so well then.Secondly the calsl HDFC sec give are for them to earn illegal cash commission and customers to get screwed having purchased at a high price.They asked me to buy Cipla early Jan 2013 at 430.the highest cipla has gone since then is 460/-.
They are permanently blackliswted and VKSharma’s staff ie Naresh Revar and Chetan G Patel in Kanjurmarg branch are fit to only be courier delivery boys nothering else.
If you have an enemy who you wish to screw,make sure he goes to HDFC Sec and I am not joking.
Nice ending Suketu
The HDFC sec site interface is complicated and not user freindly. But services are prompt
Manu, Well said. One small correction. It is not just one donkey but several of them sat together to get this HDFC sec. site done. When I opened an account with them, some years back, one suited executive, (the sales/marketing donkey) told me they have trading software screens just like Indiabulls or ventura the best in the country no doubt. I could not do a single trade with them as there was no trading terminal showing multiple scrips and other details. Now I was made donkey. I closed the account promptly. No money was returned. They must be making millions just by getting more and more gulliable donkeys like me. I am happy with Indiabulls software powerbulls and there is none like it barring ventura1. May be ICICIdirect too. But then what can one say about ICICI as a brand itself? Dishonesty is the core of ICICI.
HDFC is worst ever brokerage house in the world.
Porn website are better designed then this..hdfc security..
one thing i don’t understand that india sends software coolies in the world yet.. we can’t have decent without ten pop up sites to buy or sell shares..
one for price, one for chart, will give errors few times.. will log u out ever five minutes. will ask u to change password every two weeks.. F**K ME
This is a disaster.. net banking in western world are to make life easy.. but we Indians don’t have intellect to develop decent design.
I totally agree with you on this manali.
Even I agree with what Manai says. Their design is horrible. Do not know which donkey designed. It got shitty help also whic does not say what are all the technical terms used in thei webiste.
Hi Shabbir
I am great follower of your blog.I use hdfc too for trading.
I think the UI( User interface) is not that user friendly.
Worst is for e.g. when you want to buy around 20 shares and only 10 shares worth 4999 are available at that time, then, the order gets executed and a brokerage amount of 25 is charged(because its < 5000).Now the remaining 10 shares too if worth < 5000 are also charged 25 rupees brokerage.Where as a whole for 20 shares you would get a .50% brokerage on whole amount which is far lesser than the above amount of brokerage.
In all i am not satisfied with HDFC.I am using it only because demat account is free for me for 1st year being a corporate offer.
Hi Shabbir,
I do not like the user interface of of HDFC Securities. It is too complicated with lots of options and the menus are not user-friendly.
Doon’t know about others, but their services are good.
Silki, Yes I agree with you about whatever little I tried helping my friend with his account in HDFC Sec I also got the same feeling.