The Only thing I can say is they have horrible service. See what I was forced to do.
…. is writing a complain against 2 people
The complain is about the MCX trading where I have bought copper at Rs XXXX for XXXX Contract but due to crash in the prize of copper they did not inform me and did not remain in contact. I was informed at around 8 PM in the night and the above mentioned people did not wish to come to my house to collect the check and they told me to deliver the check at their place.
I also gave a proposal that I can tell you the check no and you can collect the check early morning but they refused to do so and told me to scan and send the check but I dont have the scan facility at my home.
Please take this email as an official complain from me and if no strict action is taken I may even go for a consumer court complain.
If they actually dont collect the check I may incur a loss of 19,000 (as of now).
I also asked them to give me some number of higher authorities where I can make a request and I asked the same on the Logger phone ( XXXX ) at around XXXX and they just refused to give me any numbers as such or even did not bother to help me out in the crunch situation.
Just avoid them if you can.