How Unsafe is ICICIBank Phone Banking?

There has always been lots of issues with me when it comes to ICICIBank but I was fine with them until yesterday when I found that ICICIBank Phone banking is very unsafe and anybody can do any type of transactions using my ICICIBank account.

Yes you heard it right. One of India’s largest bank is having such an issue. You may be wondering how?

Call ICICIBank customer care number in your city. To log-in as somebody else you need only 2 things.

1. User’s Account Number
2. Primary User’s Date Of Birth

If you issue a cheque or even do an online fund transfer, the other person knows your account number and so all he need to do is go to your online profile to find your date of birth. My FaceBook profile has my date of birth and I even checked with Orkut and they have it online too.

Now if I issue a cheque to you I risk my complete ICICIBank account. Do you think this is tolerable?

ICICIBank online facilities has always pretended to be much more secure with password grids and what not but this type of lapse is by no means tolerable.

Are you still using an ICICIBank account? If your answer is yes it is the time to think now.